Refund Policy

At Lumenow, we strive to provide high-quality SEO and digital marketing services to help businesses grow online. Since our services involve time, expertise, and digital work that cannot be undone once delivered, our refund policy is structured as follows:

1. Service-Based Refunds

• Non-Refundable Services: SEO, digital marketing, and consulting services are non-refundable once work has begun.

• Before Work Commences: If you request a cancellation before any work has started, you may be eligible for a partial refund, minus any administrative or processing fees.

• Customized Services: Tailored strategies, reports, or campaigns are non-refundable due to the personalized nature of the work.

2. Subscription Plans (if applicable)

• Subscription-based SEO services can be canceled at any time.

• Cancellation will stop future billings, but payments already made are non-refundable.

• If cancellation occurs before the end of the billing cycle, services will remain active until that cycle ends.

3. Exceptional Circumstances

Refunds may be considered in the following cases:

• Duplicate payments or billing errors.

• Technical errors resulting in payment processing issues.

• Failure to deliver agreed-upon services due to reasons within Lumenow’s control.

4. Refund Request Process

To request a refund, please contact us at contact@lumenow.us within 7 business days of purchase, providing:

• Your full name

• Service purchased

• Reason for refund request

We will review your request and respond within 5–7 business days.

5. No Guarantee of Results

Please note that SEO results vary based on competition, market conditions, and search engine algorithms. While we use proven strategies, Lumenow does not guarantee specific rankings, traffic increases, or revenue growth. Refunds will not be issued based on unmet expectations of outcomes.

6. Changes to This Policy

Lumenow reserves the right to update or modify this Refund Policy at any time. Updates will be reflected on this page with a revised “Last Updated” date.

7. Contact Us

For any questions regarding refunds or cancellations, please contact us at:
Email: contact@lumenow.us
Website: https://lumenow.us/